Frequently Asked Questions

Shipping & Delivery

How long does shipping take?

Most orders ship within 4-5 business days. Standard shipping typically takes 6-7 business days. We do not offer expedited shipping at this time.

Do you offer free shipping?

Yes! We offer free standard shipping on orders over a qualifying amount. Check our current promotions for details.

Do you ship internationally?

Currently, we ship within the United States. International shipping options may be available in the future.

Returns & Exchanges

What is your return policy?

We accept returns within 30 days of delivery for unworn, unwashed items with original tags attached. Items must be in their original condition.

How do I start a return?

Contact our customer service team at Nicholesgifts347@gmail.com with your order number, and we'll provide you with return instructions and a prepaid shipping label if applicable.

Can I exchange an item?

Yes! We're happy to help you exchange items for a different size or color, subject to availability.

Gift Cards

How do gift cards work?

Our gift cards are delivered via email and can be redeemed at checkout. They never expire and can be used for any products in our store.

Can I use multiple gift cards on one order?

Yes, you can apply multiple gift cards to a single purchase at checkout.

Sizing & Fit

How do I find my size?

Check the size chart available on each product page. Our apparel follows standard US sizing, and we provide detailed measurements to help you find the perfect fit.

What if something doesn't fit?

No problem! You can return or exchange items within 30 days for a different size.

Product Care

How should I care for my apparel?

Care instructions are included on the product tag. Generally, we recommend machine washing cold with like colors and tumble drying on low or hanging to dry.

Are your products pre-shrunk?

Most of our apparel items are pre-shrunk, but we always recommend following the care instructions to maintain the best fit and quality.

Orders & Payment

What payment methods do you accept?

We accept all major credit cards, PayPal, and other secure payment methods at checkout.

Can I modify or cancel my order?

Please contact us immediately if you need to modify or cancel your order. Once an order has shipped, we cannot make changes, but you can return items following our return policy.

Will I receive a confirmation email?

Yes! You'll receive an order confirmation email immediately after purchase, and a shipping confirmation with tracking information once your order ships.

Still Have Questions?

If you can't find the answer you're looking for, please don't hesitate to contact our customer service team at Nicholesgifts347@gmail.com. We're here to help!